We're partnering with a growing and dynamic insurance business that is looking for a dedicated Claims Consultant on a 12-month max term contract to join their team.You'll be managing end-to-end claims while delivering exceptional customer experiences.The Benefits:Free parking in office or easy access to public transportJoin a supportive, close-knit team that values collaborationEnjoy a relaxed work environmentBe part of a business that's expanding nationallyHybrid work structureKey Responsibilities:Manage the full claims lifecycle from lodgement to resolutionSupport and guide customers with empathy and professionalismAct as the first point of contact for incoming claimsReview and negotiate claims to ensure fair outcomesMaintain accuracy and efficiency while following internal procedures and service standardsWhat We're Looking For:Previous experience in claims or a complex customer service environmentStrong communication and critical thinking skillsHigh attention to detail and excellent organisational skillsThe ability to work well under pressure and meet deadlinesA calm, empathetic approach with a focus on delivering great service
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📌 Motor Claims Consultant (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne