Administration Officer - Reception
Job No: SALAO******* Location: Toowoomba
We're looking for an
Administration Officer
to join our
Salem Aged Care
team and provide day-to-day administrative and customer service support.
You'll work closely with the service manager, clinical teams, residents, families and other stakeholders, helping the service run smoothly and ensuring people receive a friendly and professional experience.
Location: Toowoomba - QLD.
Employment Type: Full Time | Monday to Friday 8am - 4pm.
Remuneration: $***** ph + Super + Salary Packaging + Access to staff discounts & benefits.
What You'll Be Doing:
Welcome
residents, families, visitors and contractors
and provide friendly reception support
Answer, triage and direct
phone, email and in-person enquiries
Respond to routine enquiries and refer more complex matters to the appropriate team member
Record messages, enquiries and follow-up actions accurately
Manage visitor sign-in and site requirements
Assist with
admission and enquiry administration
Complete filing, data entry, document preparation and mail distribution
Support petty cash, banking and invoice processing
Assist with resident appointments, vehicle and shared-space bookings
Maintain office supplies and stationery
Assist with service communications, newsletters and notices
Provide other general administrative support as required.
What You'll Bring:
Strong
customer service and administration
experience
Excellent attention to detail
Strong verbal and written communication skills
Valuable organisational and time management skills
Ability to manage
multiple priorities and deadlines
Confidence working independently and as part of a team
Moderate computer skills, including
Microsoft Office, CRM and database systems




Ability to quickly learn and understand the requirements of the aged care environment
Current
Police Check
or NDIS Worker Screening Clearance, as required.
Why You'll Love Working With Us:
Salary Packaging
Advantages:
take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
Discounts:
on Health Cover, Energy, Appliances, Holidays, and more.
Employee Assistance Program
for wellbeing support.
Fitness Passport:
Stay active with discounted gym memberships for you and your family.
Ongoing Training & Development
opportunities to grow your career
Lutheran Services is a
not-for-profit organisation
, providing exceptional care and support to communities across Queensland for the
past 90 years
.
We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
About Us
We draw on our rich Lutheran tradition of caring for everyone - the individual, family and the community.
We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship.
We are committed to providing protected, respectful and inclusive environments where our staff, residents, clients, children and young people are protected from harm.
Safeguarding children is everyone's responsibility, and we promote a culture where the safety, wellbeing and rights of children are always a priority.
Together with the congregations that founded us, we've been serving Queenslanders since ****.
We are a not-for-profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South-East to Central Queensland.
#J-*****-Ljbffr

📌 Administration Officer - Reception (Toowoomba)
🏢 Catholic Education - Diocese of Rockhampton
📍 Toowoomba