TheThermal Customer Engineer (Technician) – Commissioningis a highly specialised technical role within the APAC ANZdivision, responsible for delivering end-to-end commissioning ofprecision cooling systemsincludingComputer Room Air Conditioning (CRAC),Computer Room Air Handlers (CRAH),Fan Wall Units (FWU), andCoolant Distribution Units (CDU).
Reporting directly to theService Operations Manager – Start Up Services, ANZ, this role is pivotal in ensuring the reliable and efficient operation ofmission critical Thermal Infrastructureacross large-scale environments, includingTier 1 Data Centres.
Key Responsibilities
Planning & Reporting:
Time Sheets - Digital reporting tool to be used to accurately record hours worked each day.
Commissioning/Service Reports - to be completed within set timeframes.
Proactively communicate project progress and any site issues to the Project Manager & Service Operations Manager.
Operational Delivery:
Own the commissioning process from start to finish -
You'll lead the full commissioning cycle across Vertiv's complete range of CDU, CRAC, CRAH, FWU & TWU units, delivering critical infrastructure that keeps the world's most significant facilities running.
Work on landmark projects -
Carry out L2, L3, and L4 commissioning tasks alongside experienced Vertiv Project & Commissioning Managers.
If you've previously worked on Tier 1 Data Centre sites, you'll feel right at home here.
Broaden your expertise -
This isn't a one-dimensional role.
You'll also support the Service Team with maintenance and time & material works,



giving you exposure across the full asset lifecycle.
Be the face of Vertiv -
Build trusted relationships with our customers through professional, solutions-focused interactions.
Your feedback helps shape how we deliver for our clients.
Never stop growing -
Access ongoing training across multiple Vertiv technologies, keeping your skills sharp and your career moving forward.
Enjoy the perks -
Daily Work Duties and expectations:
Travel to various sites, includingremote locations, requiring a validDriver's Licence.
Undertakeovernight or extended travelas project demands require.
Working on and around Energised Electrical equipment,adhering strictly to safety protocols.
Safely work onlive refrigerant lines and pressure vessels, in compliance with refrigerant handling regulations and licensing requirements.
Working and Heights (needs Work at Heights Training and refreshed every 5 years)
Operate withinHVAC mechanical systems, demonstrating physical adaptability including working inawkward body positionsas required by the equipment configuration.
Undertakemanual handling tasks, including lifting, carrying, and relocating equipment and components in accordance with WHS guidelines (e.g Compressors, Gas Bottles etc.).
WHS, Environment & Quality:
Comply with all Work, Health & Safety, Environment and Quality obligations
Activelychampion a safety-first cultureon all sites, leading by example and encouraging protected behaviours among colleagues and contractors.
I
dentify, report, and mitigateworkplace hazardspromptly and effectively.
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📌 Commissioning Technician - Thermal, Vic (Melbourne)
🏢 Vertiv
📍 Melbourne