This is a hands-on and strategic role, working closely with the Executive Leadership Team to ensure technology, infrastructure and systems continue to support the growth of the business.
You'll be involved across IT strategy, day-to-day operations, infrastructure, cybersecurity and future technology initiatives.Key responsibilitiesDevelop and execute a comprehensive IT strategy aligned with organisational objectivesProvide strategic technology advice to the Executive Leadership Team and senior stakeholdersDevelop technology roadmaps, budgets, policies and investment plansIdentify opportunities to leverage technology to improve productivity, customer experience and business performanceLead organisational technology transformation and change initiativesOversee the day-to-day delivery, reliability and performance of IT servicesManage IT infrastructure, networks, cloud environments, systems, applications, end-user computing and telecommunicationsEstablish appropriate service management processes, SLAs, KPIs and performance standardsDevelop robust business continuity, disaster recovery, backup and technology resilience strategiesEstablish and maintain the organisation's cybersecurity strategy and frameworkAbout youBachelor's degree or diploma in Information Technology, Computer Science,



Information Systems or a related disciplineStrong practical knowledge of computer hardware, servers, storage, networking equipment, peripherals and telecommunications infrastructureUnderstanding of network architecture, including switches, routers, firewalls, Wi-Fi, structured cabling and connectivityKnowledge of server and storage technologies, including physical and virtualised environmentsUnderstanding of hardware lifecycle management, procurement, asset management, warranties and equipment replacement planningKnowledge of data centre infrastructure, power, cooling, physical security and environmental considerations where relevantRelevant industry certifications desirable, such as CompTIA A+/Network+, Cisco CCNA, Microsoft, AWS, Azure or equivalent infrastructure certificationsAbout usMcPhail's Furniture is a family-owned and operated Australian furniture business based in Wangaratta, North East Victoria.
For more than 57 years, we've continued to grow and evolve while staying true to the values the business was built on — our people, our customers and genuine service.
Today, McPhail's is a rapidly growing retail and e-commerce business supported by a large warehousing and logistics operation, our own delivery fleet and an expanding technology workplace.
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📌 Head Of It (Wangaratta)
🏢 McPhail's
📍 Wangaratta