Does your career have Roomia to grow?
Are you looking for a role where you can make a real difference by helping others discover how a little extra space can change their life?
With ambitious growth plans and a fun and friendly culture, we pride ourselves on our personal approach to helping Australians find the perfect storage solution.About RoomiaWe'd love to get to know you, but first, here's a little about us.Roomia is one of Australia's fastest-growing independent self storage operators, with over a decade of experience delivering first-class storage facilities.
We're expanding across Australia and proud to do things differently, with a genuine, fun and personal approach that extends through our entire company culture.About the RoleBased at our 850-unit O'Connor facility, this hands-on role puts you at the heart of Roomia's customer experience.You'll take an active role in the day-to-day operations and management of the site, from helping customers find the perfect storage solution to ensuring our facility is always clean, secure and running smoothly.No two days will be the same.
You'll balance customer sales, facility upkeep and administrative tasks, while enjoying a great work/life balance with no late nights, Sundays or public holidays required.As Store Manager, you'll oversee overall store performance, enhance the customer experience, maintain property standards, meet financial targets and ensure compliance with company policies.We offer flexible conditions, above-award pay and the support of an experienced head office team so you can focus on what matters most:



helping people discover how a little extra space can change their life.Key Responsibilities include:Customer Service and SalesEngage with customers to understand their needs and match them with the right storage solutionResolve enquiries and issues promptly and professionallyIdentify and implement opportunities for local business growthOperationsManage daily operations, including rental rate reviews and the delinquency processConduct regular safety and compliance checks in line with OH&S; requirementsMaintenanceOversee the maintenance and presentation of the facility, including unit readiness and site cleanlinessUnderstand operational requirements for systems such as fire alarms, gates, lighting and securityReporting and AdministrationMaintain accurate customer records, leases and insurance documentationManage store accounts and follow up on overdue paymentsPrepare business performance updates and ensure procedures are followedConduct & CulturePromote and uphold Roomia's positive, people-first cultureFollow company policies and contribute to a secure, supportive workplaceSkills and ExperienceExceptional customer service and communication skillsA team player with a flexible, can-do attitudeStrong organisational and multitasking abilitiesProficiency in Microsoft Office; experience with Sitelink is an advantage but not essentialPrevious experience in self storage or retail sales management is highly regardedShortlisted candidates may be contacted before the closing date, as we're keen to find the right person for a November **** start.If this sounds like you, we'd love to hear from you.
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📌 Self Storage Manager (Canberra)
🏢 Storage Investments Australia
📍 Canberra