Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.Canberra, ACT | Australian Citizens Only | Baseline Security Clearance RequiredJoin NTT DATA and help support critical national infrastructureAt NTT DATA , we deliver innovative technology and business solutions across cloud, networks, cybersecurity, applications, workplace, and managed services.
As a global technology services leader, we're focused on helping our customers operate securely, efficiently, and reliably.We are seeking an experienced MS Engineer L2 (Platform) to join our Network Operations Centre (NOC) team in Canberra.
In this role, you'll support and maintain complex platform infrastructure within a mission-critical, 24x7 operational environment, helping to ensure the reliability, availability, and performance of systems that support nationally significant services.This position is ideal for a platform engineer with strong experience across Windows and Linux environments, virtualization, automation, and infrastructure operations who thrives in a highly regulated and security-focused environment.What You'll Be DoingAs an MS Engineer L2, you will be responsible for supporting, maintaining, and improving enterprise platform infrastructure across a managed services environment.Key responsibilities include:Investigating, troubleshooting, and resolving incidents and service requests within agreed SLAsProactively identifying issues before they impact operations and driving timely resolutionPlanning, coordinating,



and implementing infrastructure changes within approved change windowsMonitoring performance, availability, and capacity across supported systemsSupporting problem management activities and addressing recurring issuesDeveloping and improving automation to increase efficiency and reduce manual effortTesting software releases, patches, and infrastructure upgradesCreating and maintaining technical documentation and operational proceduresSupporting project delivery and operational handover activitiesAssisting with onboarding recent environments into managed services supportMentoring Level 1 engineers and sharing technical expertiseOperating within established security, compliance, and governance frameworksParticipating in a 24x7 operational support and on-call environmentTechnical EnvironmentCore TechnologiesWindows Server SOERed Hat Enterprise Linux (RHEL)Active Directory Certificate AuthorityDomain ServicesDDI ManagementVMwareVMware vSANCisco HyperFlex Data PlatformCohesityTaniumSFTP and utility server platformsAutomation & DevOpsAnsiblePackerGitLabInfrastructure automation and orchestrationImage build and deployment processesMonitoring & ObservabilityLogicMonitorInfrastructure performance monitoringAvailability management and proactive alertingSecurity & Access ManagementActive Directory integrationPrivileged Access Management (XTAM / Imprivata)Patch compliance and vulnerability remediationSecurity and governance frameworksDesirable TechnologiesCisco IntersightInfrastructure-as-Code (IaC)Advanced Ansible developmentHybrid infrastructure managementWhat We're Looking ForEssential Experience3-5 years of experience supporting enterprise platform infrastructureHands-on experience across Windows Server and Linux server environmentsStrong experience with virtualization technologies including VMwareExperience supporting complex infrastructure deployments and production environmentsExperience managing change control processes and operational support activitiesExposure to managed services environments and IT operational frameworksExperience with enterprise ticketing platforms, preferably ServiceNowStrong troubleshooting and problem-solving skillsAbility to work effectively within a 24x7 operational environmentTechnical SkillsWindows Server administrationRHEL/Linux administrationActive Directory servicesVMware and VMware vSANCisco HyperFlexCohesity backup and recovery solutionsAutomation using Ansible and PackerGitLab version control and CI/CD processesLogicMonitor or similar monitoring platformsInfrastructure performance, capacity, and availability managementQualifications & Security RequirementsMandatoryAustralian CitizenshipBaseline Security Clearance, or the ability to obtain oneRecognised Diploma in Information Technology, Engineering, or a related disciplineHighly DesirableWindows Server certifications or equivalent experienceRHEL/Linux certifications or equivalent experienceActive Directory expertise or certificationAnsible and/or Packer certification or advanced practical experienceVMware and virtualization certificationsExperie
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📌 Platform Engineer - Noc Level 2 (Canberra)
🏢 Nttlimited
📍 Canberra