Location: Cremorne, VIC, AU.This Full time on site position offers great opportunities for career growth.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.Your mission Drive Retail Performance Behind One of the World's Most Recognisable Sports Brands At PUMA, we're driven by a straightforward mission: to be the Fastest Sports Brand in the World.
Behind every successful store experience is a team constantly looking for smarter ways to operate, improve performance and support our people to win.We're looking for a commercially savvy Retail Support Analyst to join our Retail Operations team in Melbourne.
This is a unique opportunity to combine analytics, retail operations, business improvement and stakeholder management in a role that directly impacts the performance of our store network across Australia and New Zealand.
If you're passionate about retail, thrive on turning data into action, and enjoy partnering with leaders to solve problems and improve outcomes, this could be your next career-defining move.What You'll Be Responsible ForAnalyse sales, conversion, productivity and operational performance dataBuild and maintain dashboards, reports and performance tracking toolsIdentify key trends, risks and performance gapsDeliver actionable insights that support commercial decision-makingPresent performance updates and recommendations to retail leadershipSupport inventory accuracy initiatives and stocktake remediation programsTrack the effectiveness of operational improvement initiativesLeading Performance Improvement ProgramsDevelop performance scorecards and ranking methodologiesIdentify top-performing stores and share best-practice learningsCreate improvement plans for underperforming storesPartner with Area Managers to drive accountability and executionMonitor outcomes, report progress and highlight emerging risksTrack measurable improvements across targeted store groupsManaging Retail Communications & Training AdministrationMaintain the central retail communication platform and store calendarCoordinate and distribute operational communicationsManage training administration across retail learning platformsSupport OHS,



onboarding and product training programsMonitor compliance and completion ratesProduce regular reporting and recommendations for follow-up actionsPartner with Retail Operations, HR and Global teams on training initiativesSupporting Procurement, Expenses & Store OperationsCoordinate procurement of store consumables and operational suppliesManage purchase orders, invoices and vendor relationshipsMonitor operational expenditure and identify cost efficienciesSupport supplier negotiations and service delivery standardsTrack budgets and highlight opportunities to optimise spendingDriving Compliance, Facilities & Store SecurityCoordinate physical security maintenance including alarms, CCTV and store security systemsSupport new store openings, refurbishments and relocationsManage facilities compliance programs across the retail networkCoordinate service providers and maintenance schedulesEnsure compliance obligations are completed and documentedMonitor operational controls and remediation activitiesManaging Store Data & Continuous ImprovementMaintain store master data and operational documentationEnsure information remains accurate, accessible and up to dateTrack progress of priority retail initiatives and projectsMaintain action registers and implementation plansIdentify opportunities to simplify processes and improve efficiencyDrive follow-up actions arising from audits, reviews and investigationsWhat Success Looks LikeDelivering accurate, meaningful and timely reportingImproving store performance through data-led insightsCreating visibility across key retail initiatives and prioritiesBuilding strong relationships with retail stakeholdersDriving operational efficiency and cost controlMaintaining high levels of compliance, governance and operational excellenceAbout You5+ years' experience in retail, retail operations or a similar analytical support roleStrong understanding of retail store operations and performance metricsAdvanced Excel skills, including Pivot Tables,



VLOOKUP/XLOOKUP and reporting toolsExperience analysing data and translating insights into actionStrong organisational skills with the ability to manage multiple prioritiesExceptional stakeholder management and communication skillsA proactive mindset with a passion for continuous improvementExperience within fashion, sportswear, lifestyle or consumer goods environments will be highly regardedBenefitsCompetitive salary packageGenerous teamwear and product discountsCareer development opportunities within a global organisationDyanamic and inclusive cultureExposure to senior retail leadershipThe opportunity to shape and influence retail performance across ANZWhy PUMA?
At PUMA, you'll join a globally recognised brand that empowers people to be their best while challenging convention and moving fast.
You'll be part of a collaborative, high-performing retail team where your work will have genuine visibility and impact across the business.
Along with a competitive salary package, you'll enjoy:PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers.
The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions.
Every decision is made by real people -with real judgment and accountability.We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews.
These functions have no influence on decisions in the application process.
We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.
Because at PUMA, whoever wants to play, can play.
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📌 Retail Support Analyst At Puma (Victoria)
🏢 Puma
📍 Victoria