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Location: Job Type: Permanent Discipline: Accounting
Reference: 1677711 Posted: about 17 hours ago

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Client Service Administrator – Public Practice Accounting
Melbourne CBD | ASAP Start | $80,000 – $90,000 package including super

Are you an experienced Client Service Administrator with a background in public practice accounting?

We are currently recruiting for a fantastic opportunity with a professional services organisation based in Melbourne CBD. This is a varied client-facing administration role where you’ll work closely with accountants and clients to ensure the smooth delivery of accounting and compliance services.

About the Role
As a Client Service Administrator, you will be responsible for a range of client administration and compliance activities, including:

- Preparing job packs for financial statements, income tax returns and activity statements
- Following up signed documents and ensuring deadlines are met
- Drafting engagement letters and client correspondence
- Managing client onboarding, offboarding and maintaining client databases
- Preparing and sending client invoices
- Assisting with tax and activity statement lodgements
- Monitoring key deadlines and coordinating follow-ups
- Liaising with the ATO regarding lodgement deferrals, payment arrangements and penalties
- Establishing new companies and trusts, including ABN, TFN, GST and PAYG registrations
- Completing ASIC and corporate secretarial administration
- Preparing ASIC annual reviews and monitoring due dates
- Providing reception and front-of-house support when required
- Contributing to process improvements,



training resources and team development

About You
To be successful in this role, you will have:

- Previous experience working in a public practice accounting firm – essential
- Strong client service and administration experience
- Excellent attention to detail and the ability to manage competing deadlines
- Experience with accounting software such as Xero or MYOB
- Experience using ATO and ABR portals
- Strong Microsoft Office skills, particularly Outlook, Word and Excel
- Excellent written and verbal communication skills
- A proactive, organised and solutions-focused approach
- Confidence liaising with clients and internal stakeholders
- A genuine interest in continuous improvement and developing your knowledge

Experience with XPM, ATO Mate and/or NowInfinity will be highly regarded.
What's on Offer?

- $80,000 – $90,000 package including super
- Melbourne CBD location
- ASAP start
- Work within a professional and supportive team
- Varied role with strong exposure to clients and accounting processes
- Opportunity to develop your skills and take ownership of your work

If you have a public practice accounting background and are looking for your next chance, we would love to hear from you.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.

📌 Client Service Administrator - Public Practice Accounting (Australia)
🏢 Charterhouse
📍 Australia