The Company
Our client is a well established, privately owned financial services provider that has built a strong reputation for delivering responsible lending solutions and exceptional customer service across Australia.
Based on the Gold Coast, the business has experienced consistent growth and continues to invest in its people, systems and governance framework to support its long term success. Operating within a highly regulated environment, they are committed to maintaining the highest standards of compliance, ethical decision making and delivering fair customer outcomes.
Combining the agility of a growing organisation with the stability of an established financial services business, they offer a team-oriented and supportive culture where employees have direct access to senior leadership and the opportunity to contribute to meaningful business improvements.
This is an excellent opportunity to join an organisation where compliance is viewed as a valued business partner.

The Job
Reporting to the Risk & Compliance Manager, this role suits a compliance professional who is comfortable working independently, forming their own view on whether procedures and controls actually meet regulatory obligations, and raising concerns where they don't.
Working closely with lending, collections, hardship and customer service teams, you'll take ownership of monitoring and testing activities, using your judgement to identify gaps between what policy says and what's happening in practice, and driving improvements that lift the business's regulatory position.
Key responsibilities include:

- Independently monitoring compliance with relevant legislation, regulatory obligations and internal policies, escalating concerns where obligations may not be met.
- Designing and conducting compliance reviews, testing and file audits across operational teams, forming your own conclusions on adequacy of controls.




- Critically assessing customer files and business processes against regulatory requirements, questioning whether existing procedures are fit for purpose.
- Owning and maintaining compliance, breach and incident registers.
- Leading elements of regulatory change initiatives and compliance projects.
- Preparing compliance reports, dashboards and management reporting that clearly articulate risk and control gaps.
- Supporting and at times leading investigations, remediation activities and corrective action plans.

You
To be successful in this role, you will bring:

- 3 to 5 years experience within Compliance, Risk, Quality Assurance or Audit, ideally within financial services, with a track record of working with a degree of autonomy.
- Relevant qualifications in Compliance, Risk, Finance, Business, Law or a related discipline will be highly regarded.
- Solid exposure to consumer or commercial lending environments.
- Strong working knowledge of NCCP, responsible lending obligations and ASIC regulatory requirements, with the confidence to apply this knowledge independently.
- A naturally inquisitive mindset, comfortable questioning whether current processes genuinely meet regulatory obligations rather than assuming they do.
- Strong analytical skills and excellent attention to detail.
- Well developed written and verbal communication skills, including the ability to influence stakeholders across the business.
- A proactive attitude with a genuine desire to continue developing your compliance career and take on greater ownership.

How to Apply
If you're looking to take the next step in your compliance career and join a growing financial services organisation where you'll work with a good degree of autonomy, broaden your experience and make a genuine contribution, we'd love to hear from you.
Apply now by submitting your resume, or contact Jenny Quigley 02 9002 5005 for a confidential discussion.

📌 Compliance Officer (Gold Coast)
🏢 SB Recruitment
📍 Gold Coast