FAST FOOD MANAGER

Isshin Healthy Foods

Location: Melbourne CBD, VIC

Employment Type: Full-Time

Salary: $80,000 per annum + superannuation

Isshin Healthy Foods is a Japanese takeaway restaurant located in Melbourne CBD, specialising in fresh sushi, bento boxes, donburi bowls and Japanese hot meals. We are seeking an experienced and capable Fast-Food Manager to oversee the day-to-day operations of our busy takeaway restaurant.

The successful candidate will be responsible for organising and controlling restaurant operations, maintaining high service standards, supervising staff and ensuring the efficient delivery of food and customer services.

Key Responsibilities

- Oversee and coordinate the day-to-day operations of the restaurant to ensure efficient service and consistent operational standards.
- Determine appropriate product mix, stock levels and service standards based on customer demand and business requirements.
- Manage inventory levels, monitor stock usage and coordinate ordering of food, packaging and other supplies.
- Manage supplier relationships and coordinate purchasing requirements.
- Assist with implementing purchasing, pricing and promotional strategies to support the business's sales and profitability.
- Promote the restaurant's products and services through appropriate marketing and promotional activities.
- Supervise staff and coordinate daily work allocation to ensure smooth restaurant operations during busy trading periods.
- Prepare staff rosters and manage staffing requirements in accordance with business needs.
- Recruit, train, supervise and support staff to maintain appropriate performance and service standards.




- Monitor staff performance and provide guidance to improve productivity, customer service and operational efficiency.
- Oversee customer service and respond to customer enquiries, feedback and complaints professionally.
- Monitor sales, expenses and financial transactions and assist with budgeting and financial management.
- Maintain accurate records relating to stock levels, purchasing, sales and financial transactions.
- Ensure compliance with food safety, workplace health and safety and other relevant regulatory requirements.
- Implement and monitor workplace safety procedures and ensure staff follow established safety practices.
- Coordinate front-of-house and food service operations to maintain efficient workflow during peak trading periods.
- Monitor food quality and presentation standards and ensure products and services are delivered consistently.
- Assist with opening and closing procedures and ensure the premises are appropriately prepared for trading.
- Identify operational issues and implement practical solutions to improve workflow, service efficiency and customer satisfaction.

Essential Skills and Experience

The successful candidate will have:

- Relevant qualifications in Hospitality Management, Business Management, Retail Management or a related discipline; or equivalent relevant experience.




- At least one year of relevant experience in hospitality, fast food, restaurant or retail management.
- Demonstrated experience in staff supervision, training and rostering.
- Experience in stock control, inventory management and supplier ordering.
- Demonstrated understanding of restaurant operations and customer service.
- Strong organisational, leadership and problem-solving skills.
- Ability to work effectively in a fast-paced, high-volume food service environment.
- Understanding of food safety and workplace health and safety requirements.
- Strong communication and interpersonal skills.
- Ability to monitor operational performance, sales and expenses.
- Proficiency in English is required; ability to communicate in other languages considered an advantage.

Desirable

- Hospitality Management or related qualification.
- Commercial Cookery or Kitchen Management experience.
- Experience working in a Japanese or Asian food service setting.
- Experience with takeaway, delivery and online food-ordering operations.

What We Offer

- Salary of $80,000 per annum plus superannuation.
- Full-time employment in an established Melbourne CBD Japanese takeaway restaurant.
- A managerial position with responsibility for day-to-day restaurant operations.
- The opportunity to work in a fast-paced and customer-focused hospitality environment.
- Professional development and the opportunity to contribute to the continued growth of the business.

How to Apply

Please submit your resume outlining your relevant experience and qualifications in hospitality, fast food, restaurant, or retail management.

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