Job description

Customer Service & Data Entry Officer Brisbane CBD | Queensland Government | $51.12/hr + super

We are seeking an experienced Customer Service & Data Entry Officer to join a Queensland State Government team in a large, modern Brisbane CBD office.

This is a great prospect to gain Queensland Government experience while working within a friendly, predominantly younger team that values strong relationships and collaboration.

About the role:

- Handle inbound customer enquiries
- Make outbound calls to stakeholders and follow up information
- Complete accurate data entry and maintain records
- Communicate with a range of internal and external stakeholders
- Provide general administrative support

About you:

- Previous call centre and/or customer service experience is essential
- Strong data entry and computer skills
- Confident making outbound calls
- Excellent communication and attention to detail
- Government experience, or experience in blue-collar administration, is highly regarded
- Brisbane CBD accessibility preferred

A fantastic opportunity for an experienced customer service professional looking to take the next step and get their foot in the door with government. Please contact Keira on 07 3239 2585 or [email protected] for more information.

#scr-keira-mortimer





Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy. Do not submit any sensitive personal information in your resume.

📌 /1 Business Support Officer (Petrie Terrace)
🏢 DFP Recruitment Services
📍 Petrie Terrace