Remote Customer Support Manager -- Lead & Elevate a Global Team (Victoria)

Remote Customer Support Manager -- Lead & Elevate a Global Team (Victoria)

04 Sep
|
Real Estate Digital HQ
|
Victoria

04 Sep

Real Estate Digital HQ

Victoria

Job Description

RedHQ, founded in 2016, is seeking a Customer Support Manager to lead the day‐to‐day operations of the customer support function. You will manage a team of specialists across Australia and the Philippines, ensuring clients receive a consistently high standard of service while handling escalations when needed.

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You will monitor performance against SLAs, coach staff, optimize processes, and work with clients to resolve complex issues.

📌 Remote Customer Support Manager -- Lead & Elevate a Global Team (Victoria)
🏢 Real Estate Digital HQ
📍 Victoria

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