The NSW Early Learning Commission is seeking an Information and Enquiries Coordinator to oversee the day-to-day operations of a service delivery team within a call-centre environment, providing guidance and support to ensure accurate, timely responses to customers and stakeholders about ECEC services.
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You will monitor enquiries, coach staff, analyse performance data, and prepare explicit, evidence-based correspondence and submissions.
📌 ECEC Information & Enquiries Lead (New South Wales)
🏢 Department-of-Education-1
📍 New South Wales
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