Flight Centre Travel Group (FCTG) seeks an experienced SIAM Practice Manager to govern and optimise ITSM across a complex multi-vendor setting. You will own, design, standardise, and continuously improve key ITSM processes, ensuring governance and compliance across providers.
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The role focuses on governance, policy, and end-to-end process ownership rather than operational delivery. Day-to-day responsibilities include overseeing SIAM governance, driving improvements, and reporting performance
📌 SIAM Practice Lead -- ITSM Governance & Optimization (Queensland)
🏢 Flight Centre Careers Job Listings
📍 Queensland
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