Job Description

Join our team at Sunlight Bathrooms as the Showroom Manager in our Highett store.

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For over 20 years, Sunlight has built a reputation for quality products, expert advice and a seamless customer experience. We are now seeking a Showroom Manager who can lead by example, drive performance and build genuine customer relationships.

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What the role involves:

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Showroom Management

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Drive showroom sales performance - working face-to-face with our clients and alongside the team on the floor to achieve targets.

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Identify trends and analyse feedback to optimise showroom performance.

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Manage the full order lifecycle: quoting, sales orders, supplier purchasing, and final dispatch.

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Oversee store financials - GP performance, cost controls & regular reporting.

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Maintain a beautiful showroom by creating and maintaining energetic displays.

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Build and maintain strong supplier relationships.

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Ensure every customer interaction reflects our high standards of service.

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Team Management

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Lead, coach and develop a small team to grow and deliver exceptional service.

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Manage rosters and day-to-day HR for showroom staff.

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Collaborate on strategy, product range and growth initiatives.

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What makes this role different:

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Collaborative leadership that values your input and actually rewards performance.

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Above market base salary supplemented by commission tied to store success.

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Join a long-standing business with a history in the local community.

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Real autonomy - run the day-to-day, identify solutions and influence change.

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Join a company that's actually investing in their systems, team and future.

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About you:

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3+ years in retail management - bathroom and building experience preferred.

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Results-driven with strong commercial acumen.

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Confident with managing people and relationships.

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Experience with inventory and order management systems.

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A natural leader who exhibits extreme ownership and coaches rather than dictates.

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Highly organised with exceptional attention to detail and strong problem-solving skills.

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About the role:

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5-day working week, ongoing Saturday availability required.

📌 Showroom Manager (Victoria)
🏢 Sunlight Bathrooms
📍 Victoria