Customer Success Manager - SMB Onboarding & Growth (Hybrid) (New South Wales)

Customer Success Manager - SMB Onboarding & Growth (Hybrid) (New South Wales)

04 Sep
|
black.ai
|
New South Wales

04 Sep

black.ai

New South Wales

Sitemate is hiring an SMB Customer Success Manager to own a portfolio of customers in Sydney, guiding onboarding, activation and value realization. You will work with Sales, Account Management, Support, and Product to unblock blockers, improve outcomes, and reduce churn while identifying expansion opportunities.

The role suits someone early in their tech career who enjoys solving problems with people. You’ll engage customers through calls, Looms, and in-app guidance, aiming for healthy accounts,

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📌 Customer Success Manager - SMB Onboarding & Growth (Hybrid) (New South Wales)
🏢 black.ai
📍 New South Wales

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