Job Description

Our team within IKEA

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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.

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We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

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We are guided by our cultures & values, creating a great place to work.

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We stand for equality, diversity and inclusion.

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We care about people & planet and promote health & wellbeing.

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We nurture your development and provide career opportunities to unlock your potential.

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What you need to know

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Working at IKEA has its benefits and rewards:

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- $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
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- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
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- Rosters published 4 weeks in advance.
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- 15% Co-worker discount
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- Subsidised meals and complimentary drinks in our Co-worker restaurant
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- Free uniforms provided
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- Free Co-worker parking
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- Bonus programme (where eligible)
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- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
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- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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- 24/7 access to our Employee Assistance Program for health and wellbeing support
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Additional Information:

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- These roles are Permanent, 40hrs/fortnight
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- The shift times required to work will be spread between 07:00am to 09:00pm.
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- Applications close Tuesday 15 September 2026
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- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
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About this work area

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As Product Quality & Recovery Co-worker your responsibilities will include, but are not limited to:

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- Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
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- Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
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- Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition.
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- Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
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- Support the quality work in the store to constantly improve customers' quality perception of IKEA products.
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- Always consider the sustainability impact when deciding when and how to recover products.
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- Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes.
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- Maintaining a safe and secure workplace within the IKEA store, always ensuring the well-being of both customers and co-workers.
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As Product Quality & Recovery Co-worker you have

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- A 'Togetherness' mindset where you'll work closely with your team and other departments yet also be able to work independently.
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- A passion for building furniture, our products, and our sustainability initiatives.
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- Experience with regular use of computers and IT systems.
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- Strong customer focus, ensuring we keep the customer in mind no matter what we do.
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- Ability to prioritise tasks in a fast-paced environment and ability and be able to think outside of the box.
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- A safety mindset and being comfortable with physical work and manual handling including repetitive heavy lifting.
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- Motivated, results-driven mindset that does not shy away from challenges.
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- Comfortable with the physicality associated with this role, similar to a warehouse co-worker.
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We need people like you!

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At IKEA, work is so much more than a job. Come join us!

📌 Product Quality & Recovery Co-worker (Perth)
🏢 Ikea Gruppe
📍 Perth