Contract role until September 2027

Reporting to the Global Volunteers Manager, the Volunteers Officer (O.8 FTE) supports the delivery of a global volunteer program for alumni and supporters of the University of Sydney. The Volunteers Officer provides support to the Global Volunteers team including a combination of volunteer campaign management, frontline stakeholder liaison, event coordination support and data administration.

The role will see you working 4 days a week to provide proactive and timely management of inbound client/stakeholder enquiries and outbound client/stakeholder contact. The Volunteers Officer will drive the delivery of effective volunteer engagement campaigns, including recruitment and recognition of volunteers, as well as undertaking day to day tasks associated with the provision of frontline stakeholder enquiry management and project administration. This includes assisting with documentation and tracking of projects, updating databases, sourcing information, corresponding with internal and external stakeholders, and producing reports.

About you

- has exceptional interpersonal skills
- is a positive stakeholder manager and relationship builder, ideally from working in large and complex environments
- has project management and administrative skills in order to monitor volunteer recruitment, training, retention and recognition
- has experience with the processes and governance involved with volunteer committees
- is well organised to be able to provide project support and database management and reporting
- is highly creative and can generate ideas and think outside the box. We're always looking at ways to creatively engage our most valued supporters
- is a team player who can work with the wider alumni and supporter experience team
- has exceptional organisational and time-management skills, including the capacity to manage competing priorities, maintain attention to detail and to meet deadlines. Ideally you have experience working with digital campaigns and volunteers and committees,



this is advantageous but not essential.

About us

This role and sits within the Global Campaigns and Volunteers team . This team is responsible for driving mass connections with alumni and supporters through domestic and international campaigns, and best-practice volunteering models. The scope of the team includes planning and sending communications to alumni, providing data lists to internal stakeholders and identifying and recruiting volunteers for different types of opportunities.

This team also works with alumni networks across the world to help them connect with peers locally and stay in touch with the University.

The wider team is the Alumni and Supporter Experience team which engages with alumni and the broader community through a range of communications, events, community giving and engagement programs. The University of Sydney has a community of over 420,000 alumni with alumni associations and networks around the globe.

Other

Your employment is conditional upon the completion of all role required pre-employment or background checks to be satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

Please note: Visa sponsorship is not available for this position.

If you are a current employee of the University and would like to submit an application, please login into your Workday account.

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

For a confidential discussion about this role, please contact Sarah Scott, Recruitment Operations, via email,

© The University of Sydney The University reserves the right not to proceed with any appointment.

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📌 Volunteers Officer (New South Wales)
🏢 usyd
📍 New South Wales