Directorate & Team :

Min - Max Salary : $87,199.00 - $95,482.00

Total Remuneration Package(Package includes base salary, plus employer's contribution to superannuation and annual leave loading) : $0

Job Type : Employee

Work Type : Temporary - Shift (Fixed Term)

Working Hours : 35

About the Role

We are looking for energetic, friendly, and customer-focused people to join the Powerhouse Retail team. As a Senior Retail Sales Team Member, you will create a welcoming and engaging shopping experience, helping customers discover products, sharing your product knowledge and providing friendly, confident service. You will process sales and transactions, maintain store presentation, replenish stock and support day-to-day retail operations across Powerhouse stores and pop-ups. This is a fast-paced, hands-on role where every day is different and flexibility to work varied shifts, including weekends and public holidays, is required.

About You

You are someone who genuinely enjoys connecting with people and creating positive customer experiences. You bring warmth, enthusiasm and a can-do attitude to every interaction, and thrive in a busy retail environment. You are reliable, organised and comfortable working as part of a team, while also taking initiative when needed. You have strong communication skills, an interest in products and retail, and are confident learning recent systems and processes. Experience in retail, hospitality, visitor experience or customer service is helpful, as is an interest in design, culture, museums or creative industries.

Diverse Voices and Experiences

At Powerhouse, our team reflects the communities we welcome every day. We encourage applications from:

- First Nations peoples
- People from culturally and linguistically diverse backgrounds
- LGBTQIA+
- People of all abilities




- People returning to work or changing careers

About Powerhouse

Powerhouse Museum is located at the intersection of arts, design, science, and technology and plays a critical role in engaging communities with contemporary ideas and issues. It is the custodian of more than half a million objects of national and international significance and is considered one of the finest and most diverse collections in Australia. We are undertaking a landmark $1.3 billion infrastructure renewal program, led by the creation of Powerhouse Parramatta; expanded research and public facilities at Powerhouse Castle Hill; the heritage revitalisation of the iconic Powerhouse Ultimo; and the ongoing operation of Sydney Observatory.

Role Description

Candidate Guide

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBT+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds and veterans. The Powerhouse is located at the intersection of arts, design, science, and technology and plays a critical role in engaging communities with contemporary ideas and issues. It is the custodian of more than half a million objects of national and international significance and is considered one of the finest and most diverse collections in Australia. We are undertaking a landmark $1.3 billion renewal, led by the creation of our new museum, Powerhouse Parramatta; expansion of Powerhouse Castle Hill; the heritage revitalisation of the iconic Powerhouse Museum, Ultimo; and the ongoing operation of Sydney Observatory.

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📌 Senior Retail Sales Team Member (Parramatta)
🏢 Powerhouse
📍 Parramatta