Job Description

Company Description

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Great patient experiences start at reception.

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We're looking for a Casual Receptionist to join the team at 1300SMILES Gladstone.

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You'll be at the centre of the practice, welcoming patients, managing appointments, answering enquiries and helping the team stay organised throughout the day. With a broad range of dental services, you'll have plenty of variety and the opportunity to build your knowledge in a busy healthcare setting.

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If you're naturally friendly, organised and enjoy working with people, you'll fit right in.

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Job Description

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This is a casual opportunity with availability Monday to Saturday, with typical shifts between 7:45am and 5:15pm.

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Your responsibilities will include:

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- Welcoming patients and creating a warm first impression
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- Managing appointment bookings and keeping the diary organised
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- Answering calls and helping patients with enquiries
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- Processing payments, health fund claims and general reception administration
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- Keeping patient information accurate and up to date
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- Supporting the dental team with day‐to‐day administrative tasks
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- Helping the reception area stay organised and welcoming
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- Working with the wider team to keep the day running smoothly
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Qualifications

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What you'll bring:

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- Previous reception, customer service or administration experience
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- A friendly and confident communication style
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- Strong organisation and attention to detail
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- The ability to multitask and stay calm when the reception gets busy
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- Confidence speaking with a wide range of patients
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- A professional and approachable manner
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- A genuine interest in helping people
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- Dental or medical reception experience is highly regarded, but not essential
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Additional Information

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Why 1300SMILES Gladstone?

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At 1300SMILES Gladstone, you'll be part of an established local practice with a busy day‐to‐day environment, a broad patient base and a wide range of dental services. From routine and preventative care through to restorative, cosmetic and emergency dentistry, there's plenty happening across the practice.

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As part of the Abano Healthcare network, you'll have the support and resources of a larger dental group while being part of a local Gladstone team.

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What you can expect:

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- Variety in your day – work with different patients, appointments and members of the team
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- A busy, established practice – be part of a team with an existing patient base
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- Patient interaction – build relationships and be an important part of the patient journey
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- Room to grow – develop your skills through hands‐on experience and ongoing learning
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- The backing of Abano Healthcare – access to support, resources and opportunities across the network
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1300SMILES is proudly part of the Abano Healthcare Network.

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At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.

📌 Receptionist - 1300SMILES Gladstone (Gladstone Central)
🏢 1300SMILES
📍 Gladstone Central