Senior CX Transformation Leader – End-to-End Enterprise Delivery (New South Wales)

Senior CX Transformation Leader – End-to-End Enterprise Delivery (New South Wales)

04 Sep
|
Amazon Web Services Australia
|
New South Wales

04 Sep

Amazon Web Services Australia

New South Wales

Amazon Web Services Australia Pty Ltd in Sydney seeks a Principal Consultant - Customer Experience (CX) to lead end-to-end CX transformation programs across APJC, spanning contact centre modernisation, sales transformation, back-office optimisation, and journey redesign. You will partner with C-suite leaders, assemble multi-disciplinary teams, own P&L;, and travel frequently.

The role blends strategy, technology, and large-scale delivery to drive measurable business outcomes for strategic

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📌 Senior CX Transformation Leader – End-to-End Enterprise Delivery (New South Wales)
🏢 Amazon Web Services Australia
📍 New South Wales

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