Senior CX Transformation Leader for Enterprise Programs (New South Wales)

Senior CX Transformation Leader for Enterprise Programs (New South Wales)

04 Sep
|
Amazon
|
New South Wales

04 Sep

Amazon

New South Wales

Amazon AWS ProServe is seeking a Principal Consultant to lead end-to-end CX transformation programs across APJC, including contact centre modernization, sales and back-office optimization, and end-to-end customer journey redesign. You will shape CX roadmaps, assemble high-performing teams, and partner with AWS executives to deliver measurable business outcomes.

You will operate at the intersection of strategy, technology, and large-scale program execution, travel 50%+ to customer sites, and

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📌 Senior CX Transformation Leader for Enterprise Programs (New South Wales)
🏢 Amazon
📍 New South Wales

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