04 Sep
|
Singtel Group
|
Melbourne
04 Sep
Singtel Group
Melbourne
Optus in Melbourne is seeking a Senior Hardship Controls & Quality Assurance Manager to safeguard the integrity of hardship operations, ensure regulatory compliance, and drive continuous improvement across onshore and offshore teams.
You will lead internal controls, document and test QA programs, and oversee offshore QA groups in Melbourne and Manila, delivering high-quality customer outcomes and robust risk management.
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📌 Global Hardship Controls & QA Manager (Melbourne)
🏢 Singtel Group
📍 Melbourne