04 Sep
|
The Archer Hotel
|
South Australia
04 Sep
The Archer Hotel
South Australia
Job Description
About the role
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The Archer Hotel is seeking an Assistant Manager to join our management team in North Adelaide. This is a full time position that offers a strategic opportunity to support the overall operations and success of our Pub. As Assistant Manager, you will play a crucial role in ensuring exceptional guest experiences, maintaining high operational standards, and contributing to the achievement of our business objectives. This role is based on-site at our North Adelaide SA 5006 location.
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What you'll be doing
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Overseeing daily hotel operations and ensuring compliance with company policies and procedures
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Managing customer relations and resolving complaints or concerns with professionalism and tact
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Supervising and mentoring front-of-house and back-of-house staff to maintain high service standards
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Assisting with staff scheduling, training and performance management
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Monitoring financial performance, including budgeting and cost control measures
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Coordinating food and beverage and functions departments to ensure smooth operations
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Implementing marketing initiatives and promotional activities to increase revenue
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Managing booking systems.
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Assisting the General Manager with strategic planning and business development initiatives
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What we're looking for
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Minimum 2-3years' experience in hospitality management Bar, Club, Restaurants or cafe.
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Must have your RSA and RP badges
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Proven track record in a supervisory or assistant management role within a Bar or similar hospitality establishment
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Strong knowledge of Bar operations, including food and beverage services. (No Pokies Machines)
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Excellent customer service skills with the ability to handle challenging situations calmly and professionally
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Strong leadership abilities with the capacity to motivate and develop team members
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Excellent communication and interpersonal skills
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Financial acumen with experience in budget management and revenue optimisation
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Flexibility to work shifts, including evenings, weekends and public holidays as required (Friday Saturday and Sundays Day and Nights are a must)
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First aid or CPR certification is advantageous
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What we offer
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Competitive salary package commensurate with experience
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Opportunities for professional development and career advancement within the hospitality industry
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Free dining while you are on your breaks.
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Friendly and collaborative working environment
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Access to ongoing training and development programmes
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Flexible work arrangements where possible to support work-life balance
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About us
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The Archer Hotel is a well-established hospitality business committed to delivering exceptional experiences to our guests. We pride ourselves on creating a welcoming atmosphere, maintaining high service standards, and fostering a positive workplace culture. Our team is dedicated to excellence, and we value integrity, professionalism and customer-focused service. We believe in investing in our staff and providing opportunities for growth and development within a dynamic and supportive environment.
📌 Assistant Manager (No Gambling Pub ) (South Australia)
🏢 The Archer Hotel
📍 South Australia