Job Description

This is a Client Services & Office Coordinator role at a growing audit and advisory firm. You'll be the central point of coordination across the business — supporting billing, managing workflows, coordinating diaries, and ensuring a seamless client experience. If you enjoy variety, take ownership of your work, and like being across everything that's happening in a business, this role will suit you.

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Key responsibilities

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- Managing incoming calls and client enquiries
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- Coordinating Partner and team diaries, meetings, and deadlines
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- Raising invoices and supporting billing processes
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- Assisting with WIP tracking and debtor follow-up
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- Supporting workflow management across multiple engagements
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- Coordinating audit schedules, client information requests, and key deliverables
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- Assisting with onboarding new clients and setting up jobs
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- General administrative support across the team
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About you

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- Previous experience in an administrative, office coordination, or client services role
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- Highly organised with strong attention to detail
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- Confident communicator with a professional approach
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- Proactive and able to manage multiple priorities
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- Comfortable working with systems and technology (Microsoft 365 essential)
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- Experience in an accounting or professional services firm is highly regarded
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About us

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We are a growing audit and advisory firm based in Robina, working with a diverse range of clients including not-for-profits, charities, and private businesses. Our firm is modern, systems-driven, and focused on delivering high-quality outcomes while maintaining a collaborative and supportive team environment.

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- Varied role with real responsibility and ownership
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- Exposure to all areas of a professional services firm
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- Supportive and down‐to‐earth team
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- Modern systems and processes (cloud-based workplace)
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- Opportunity to grow into a broader operations or practice management role
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- Robina location with easy parking and great local amenities
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📌 Practice Coordinator (City of Gold Coast)
🏢 Allen Audit and Advisory
📍 City of Gold Coast