Hybrid Superannuation Helpdesk Advisor (Paid Training) (Victoria)

Hybrid Superannuation Helpdesk Advisor (Paid Training) (Victoria)

04 Sep
|
Mercer
|
Victoria

04 Sep

Mercer

Victoria

Job Description

Mercer is seeking motivated individuals to join the Helpline Contact Centre in Melbourne, VIC. You will deliver outstanding customer service and provide general superannuation information to members across multiple funds.

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The role focuses on building trusted relationships while meeting KPIs for call quality and customer experience. It operates in a hybrid setup with a 37.5-hour week, with rotating shifts Mon-Fri between 7:00 AM and 8:00 PM, and includes two weeks of paid comprehensive training.

📌 Hybrid Superannuation Helpdesk Advisor (Paid Training) (Victoria)
🏢 Mercer
📍 Victoria

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