Guest-Centric Duty Manager: Lead Luxury Hotel Ops (Melbourne)

Guest-Centric Duty Manager: Lead Luxury Hotel Ops (Melbourne)

04 Sep
|
Crown Resorts
|
Melbourne

04 Sep

Crown Resorts

Melbourne

Crown Resorts Limited in Western Australia is seeking a Duty Manager for Crown Metropol & Promenade to lead the Rooms Division during shifts, ensuring brand standards and guest satisfaction.

You will allocate resources, manage VIP arrivals, resolve issues with discretion, coach a high‑performing team, and generate daily management reports. The role requires supervisory experience, solid customer service, and familiarity with Opera PMS and MS Office.

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📌 Guest-Centric Duty Manager: Lead Luxury Hotel Ops (Melbourne)
🏢 Crown Resorts
📍 Melbourne

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