Hybrid Customer Success Manager -- Growth & Retention (New South Wales)

Hybrid Customer Success Manager -- Growth & Retention (New South Wales)

04 Sep
|
Commerce
|
New South Wales

04 Sep

Commerce

New South Wales

Job Description

Commerce in Sydney seeks a commercially minded Customer Success Manager to own a hybrid portfolio of named and scaled accounts, with direct accountability to Net Revenue Retention and growth across onboarding, adoption, renewal, expansion, and advocacy. You will develop strategic success plans, operationalize scalable lifecycle programs, and drive value realization to maximize long-term customer value.

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Collaborate with Sales to influence upsell and renewals while managing renewal planning and

📌 Hybrid Customer Success Manager -- Growth & Retention (New South Wales)
🏢 Commerce
📍 New South Wales

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