04 Sep
|
Singtel Group
|
Melbourne
04 Sep
Singtel Group
Melbourne
Optus is seeking a Specialist Care Consultant to coordinate sensitive customer cases from start to finish, working with internal teams and external stakeholders to resolve issues. The role operates in a 24/7 specialist support workplace with rotating shifts and hybrid working options after six months.
You will develop specialist skills in case management, investigation, negotiation, risk identification and stakeholder engagement while supporting vulnerable customers with empathy and
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📌 Care & Risk Resolution Specialist (Hybrid, 24/7) (Melbourne)
🏢 Singtel Group
📍 Melbourne