Junior Customer Support Technician - Cloud & Troubleshooting (Victoria)

Junior Customer Support Technician - Cloud & Troubleshooting (Victoria)

04 Sep
|
Singapore Post
|
Victoria

04 Sep

Singapore Post

Victoria

Job Description

Simpro Group is seeking a Customer Support Technician, Level 1, in Melbourne. The role focuses on engaging with customers and internal stakeholders, delivering timely, empathetic support, and maintaining thorough records of interactions.

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You will build product knowledge, troubleshoot issues, and escalate when needed, while contributing to knowledge base articles and collaborating with teams to improve the customer experience. A customer-first mindset is essential for success in this position.

📌 Junior Customer Support Technician - Cloud & Troubleshooting (Victoria)
🏢 Singapore Post
📍 Victoria

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