Call Centre Manager: Lead a Fun, Customer-First Team (Victoria)

Call Centre Manager: Lead a Fun, Customer-First Team (Victoria)

04 Sep
|
Peter Alexander
|
Victoria

04 Sep

Peter Alexander

Victoria

Job Description

Peter Alexander in Melbourne is seeking an experienced Call Centre Manager to lead and develop the in-house support team, optimize service levels and ensure consistent customer experiences.

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You will coach staff, manage rosters, resolve escalations and maintain product knowledge across Zendesk, Shopify and Gorgios. The role is based at our central Melbourne office and offers a vibrant, cooperative work environment with a strong customer focus.

📌 Call Centre Manager: Lead a Fun, Customer-First Team (Victoria)
🏢 Peter Alexander
📍 Victoria

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