Job Description

Full-time Permanent Associate

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Posted 31 Aug 2026

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Description

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Brand Ambassador

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The Company

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G-Force is a well-established and renowned vendor refill and merchandising company operating across Australia and New Zealand. We are a dynamic, fast-growing organisation committed to delivering high-quality work and exceptional customer service. At G-Force, we firmly believe that our employees are our greatest asset.

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About the Role

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As a Brand Ambassador, you will play a vital role in delivering dynamic product training to retail staff, ensuring impeccable merchandising standards, and creating impactful in-store displays to maximise brand visibility. Serving as a passionate advocate for the brand, you will build strong relationships with retail teams and customers, driving

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engagement and sales. Additionally, you will support product launches, secure premium display opportunities, and provide comprehensive reports on store visits, including valuable insights on competitors and market trends.

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Key Responsibilities

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- Review weekly compliance reports on merchandising activity across stores
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- Identify and communicate trends, insights, and opportunities for improvement
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- Create data-driven presentations for senior management on pricing, product performance, and competitive landscape
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- Ensure in-store customer engagement activities are executed effectively
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- Collaborate with marketing teams and third-party agencies to deliver in-store projects and campaigns
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- Confidently present training to groups of various sizes, ensuring attendees feel informed, inspired, and empowered to promote the brand effectively.
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- Build and maintain strong relationships with retail staff to foster brand advocacy and maximise sales opportunities.
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- Provide actionable insights from store visits, including feedback, competitor activity, and emerging retail trends.
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- Support product launches through live demonstrations, customer engagement, and installation setups, with availability on weekdays and occasional weekends.
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- Follow and implement planograms, which outline the ideal placement of products on shelves to optimise sales and compliance.
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- Make necessary shelf adjustments, stock placements, and ticketing updates in line with planogram requirements.
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Skills and Experience

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- Background in retail, sales, or brand representation
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- Strong interpersonal and communication skills
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- A professional and confident manner with a proactive approach
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- Self-motivated with the ability to work autonomously
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- Previous experience in the hardware or retail sector highly regarded
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- Physically fit - this role involves store visits and may include light product handling
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- Advanced computer skills on MS Office
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- High attention to detail and excellent analytical skills
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- Ability to build rapport and develop long term relationships
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- Well-developed commercial skills, preferably supported by some evidence of business success
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Key Requirements

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- Reliable vehicle
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- Smartphone for reporting and communication
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- Flexibility to travel locally between retail locations
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What We Offer

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- Comprehensive training and ongoing support
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- Competitive hourly rate
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- Career development opportunities within a growing business
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- A flexible, autonomous work workplace
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- A chance to represent high-profile brands in a respected industry
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📌 Brand Ambassador (Yallourn)
🏢 Rgit Australia
📍 Yallourn