- Own and evolve the product vision, strategy and value proposition for the next phase of the Medicare Mental Health Check In Program
- Translate strategic priorities into an evidence-based product roadmap with defined outcomes and success measures
- Lead the end-to-end product lifecycle from hypothesis and business case through design, build, launch, adoption and optimisation
- Use consumer, clinician and stakeholder insights to improve awareness, access, onboarding, engagement, treatment outcomes and continuity of care
- Lead continuous discovery with help seekers, carers, practitioners and healthcare professionals, including underserved and priority populations
- Partner with clinical, operational, technology and design teams to define problems and deliver effective solutions
- Work with Growth and Communications to strengthen market propositions, referral pathways, launch plans and adoption
- Lead product governance and prioritisation, balancing opportunities, dependencies and investment decisions
- Build an integrated view of product performance across consumer, clinical, operational, financial and digital measures
- Coordinate relevant TGA regulatory pathways for functionality that is, or may be, regulated as Software as a Medical Device
- Ensure product decisions meet clinical safety, privacy, cyber security, accessibility, quality, regulatory and contractual requirements

Requirements

- Proven experience in innovative product management or service design, ideally within healthcare
- Demonstrated ability to improve consumer experience, streamline processes and drive service excellence
- Strong ability to translate patient and customer insights into actionable product strategies
- Demonstrated analytical and research skills,



with the ability to turn complex data and policy into operational outcomes
- Strategic and systems thinking, supported by strong business, commercial and financial acumen
- Experience navigating complex stakeholder environments and building alignment and consensus
- Robust self-motivation, initiative and adaptability in changing environments
- Excellent written, verbal, digital communication and presentation skills
- Strong problem-solving skills and the ability to conceptualise and clearly articulate solutions
- Tertiary qualifications in business, health administration or a related field
- Experience within not-for-profit, social enterprise or health sector organisations, and understanding of emerging trends across health and technology, highly regarded

Core Competencies

Demonstrates expertise in product management and service design within healthcare, focusing on improving consumer experience and driving service excellence. Capable of translating insights into actionable strategies while ensuring compliance with regulatory and quality standards.

Highest-signal resume keywords

- Product Management
- Service Design
- Stakeholder Engagement
- Regulatory Compliance
- Data Analysis

ATS Optimization Keywords

Hard Skills

- Product Lifecycle Management
- Evidence-Based Roadmap Development
- Analytical Skills
- Strategic Thinking
- Financial Acumen

Soft Skills

- Communication Skills
- Problem-Solving Skills
- Self-Motivation
- Adaptability
- Collaboration

Certifications & Qualifications

- Tertiary Qualifications in Business
- Tertiary Qualifications in Health Administration

Industry Keywords

- Healthcare
- Consumer Experience
- Not-for-Profit
- Social Enterprise
- Emerging Health Trends

Tools & Technologies

- Software as a Medical Device
- Digital Communication Tools
- Market Analysis Tools

#J-18808-Ljbffr

📌 Product Lead – Medicare Mental Health Check In Program (New South Wales)
🏢 Jobtailor
📍 New South Wales