Specialist Care & Complex-Case Navigator (Victoria)

04 Sep

Optus Enterprise

Victoria

04 Sep

Optus Enterprise

Victoria

Job Description

Optus is seeking a Specialist Care Consultant to coordinate sensitive and complex customer cases, working with experts and stakeholders to investigate concerns, negotiate outcomes and improve support for vulnerable customers. The role operates in a 24/7 rotating roster with day, evening, overnight, weekend and public holiday shifts, and hybrid work options after 6 months.

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You will manage cases across voice and messaging channels, focusing on empathy, risk identification and compassionate service

📌 Specialist Care & Complex-Case Navigator (Victoria)
🏢 Optus Enterprise
📍 Victoria

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Specialist Care & Complex-Case Navigator (Victoria)

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Logistics Coordinator (Dalby)

Logistics Coordinator (Dalby)

Director - Native Title & Trustee Services (Perth)

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Hairdresser (Cairns)

Hairdresser (Cairns)

DCE ILS Manager (Garden Island)

DCE ILS Manager (Garden Island)

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Get the latest job offers by email for: specialist care & complex-case navigator (victoria) / victoria