Senior CX Transformation Leader - Enterprise Programs (New South Wales)

Senior CX Transformation Leader - Enterprise Programs (New South Wales)

04 Sep
|
Amazon
|
New South Wales

04 Sep

Amazon

New South Wales

Job Description

Amazon Web Services Australia Pty Ltd is seeking a Principal Consultant to lead end-to-end Customer Experience (CX) transformation programs across APJC. You will shape CX roadmaps, assemble high-performing teams, and guide senior customer and AWS executives through multi-year journeys spanning contact centre, sales, back-office, and journey redesign.

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You will regularly interact with C-suite leaders, guide investment strategy and business cases, and own program P&L; while driving measurable

📌 Senior CX Transformation Leader - Enterprise Programs (New South Wales)
🏢 Amazon
📍 New South Wales

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