Level 2 Service Desk Analyst — IT Support & Growth Path (New South Wales)

Level 2 Service Desk Analyst — IT Support & Growth Path (New South Wales)

04 Sep
|
Helia
|
New South Wales

04 Sep

Helia

New South Wales

Helia is Australia’s first Lenders Mortgage Insurance (LMI) provider, seeking a Level 2 Service Desk Analyst in Sydney. You will join a growing IT team handling requests across phone, self-service and walk-ups, resolving issues or escalating as needed, and contributing to our shift-left strategy and knowledge base.

You will bring 2–3 years of hands-on service desk experience, solid Windows desktop support, M365, Intune, Entra ID, and networking, with a focus on continual learning and delivering

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📌 Level 2 Service Desk Analyst — IT Support & Growth Path (New South Wales)
🏢 Helia
📍 New South Wales

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