Job Description

Cooltone is a respected leader in the window film industry, with over 40 years of experience specialising in solar, decorative, security and printed graphics installations across Southeast Queensland.

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As our business continues to grow, we are looking for an experienced and proactive Office Manager to join our Hendra head office.

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Working closely with both our Operations Manager and Accounts Manager, this is a key role responsible for coordinating day-to-day office administration, customer enquiries, sales appointments and accounts support, while helping keep the wider business running smoothly.

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Key Responsibilities:

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- Answer incoming phone calls and respond to general customer enquiries
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- Book and coordinate sales appointments for our on-road sales team
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- Manage shared inboxes and general office correspondence
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- Review and action daily approvals for upcoming works through our scheduling system
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- Manage daily invoicing and general accounts administration
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- Accounts receivable, customer payments and debtor follow-up
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- Support accounts payable, reconciliations and timesheet processing
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- Coordinate vehicle servicing, registrations, tolls and fleet administration
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- Manage office supplies, uniforms, utilities, IT and service providers
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- Maintain internal documentation and administrative processes
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- Coordinate internal events, catering for toolbox talks & the office
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- Coordinate day-to-day administrative requirements across Operations and Accounts
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- Take ownership of general office requirements and ensure tasks are followed through
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The Ideal Candidate:

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- Previous experience in an Office Manager, Senior Administration or similar role
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- Strong customer service and phone communication skills
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- Experience coordinating appointments, schedules or field-based teams
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- Xero and accounts experience highly regarded
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- Strong organisational and time-management skills
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- Excellent attention to detail
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- Confident dealing with customers, suppliers and internal staff
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- Able to manage multiple priorities in a busy environment
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- Proactive, accountable and comfortable taking ownership of their responsibilities
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What We Offer:

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- Full-time, reliable position in a long-established and growing business
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- Monday to Thursday 7:30 am – 4:00 pm, with an early finish at 3:00 pm on Fridays
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- Supportive and experienced long term management team
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- A varied role with genuine responsibility and opportunity to grow with the business
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If you're an experienced office professional who enjoys keeping things organised, dealing with customers and becoming a central part of a busy team, we'd love to hear from you.

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Please apply with your resume and a short cover letter outlining your suitability for the role.

📌 Office Manager (Queensland)
🏢 Cooltone
📍 Queensland