04 Sep
|
Probe Contact Solutions Australia
|
Melbourne
04 Sep
Probe Contact Solutions Australia
Melbourne
Probe CX in Melbourne seeks a QA Agent to audit customer interactions across calls, live chat and email, and to review back-office tasks. You will uphold our Quality Framework, ensure accuracy, and help drive compliance and improvements through feedback to team leaders.
The role requires Australian citizenship, ability to attend full-time onsite training in the Melbourne CBD for 5 days, and solid written/spoken communication, attention to detail, and analytic mindset.
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📌 Quality Assurance Analyst - Hybrid CX Insights & Compliance (Melbourne)
🏢 Probe Contact Solutions Australia
📍 Melbourne