Job Description

About the Role

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Haynes are seeking an experienced Parts Advisor in Mackay to join an ever-growing team. In this role, you'll play a vital part in delivering top-tier customer service and ensuring clients receive the right parts at the right time - you'll help maintain the client's reputation for reliability, accuracy, and service excellence.

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What's on offer:

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- Location: Paget, QLD
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- Pay Rate: $45/hr
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- Type: Casual – Temp to Perm
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- ASAP start!
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Key Responsibilities:

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- Provide accurate parts interpretation and advice to customers, technicians, and internal stakeholders
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- Respond to phone, email, and counter enquiries in a professional and timely manner
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- Process customer orders and manage backorders
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- Drive parts sales through proactive upselling and cross-selling opportunities
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- Build and maintain strong customer relationships
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- Support inventory management activities, including forecasting, stock monitoring, and replenishment
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- Assist with stock takes and warehouse functions as required
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- Ensure timely supply of parts to support workshop operations
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- Promote genuine parts and aftermarket product solutions
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- Maintain accurate records and reporting requirements
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- Contribute to a safe and productive workplace workplace
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About You:

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- Previous experience in Parts Interpreting, Parts Sales, or a similar automotive, truck, transport, or equipment industry role
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- Strong mechanical aptitude and understanding of diesel engines and related components
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- Excellent customer service and communication skills
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- Proven ability to build long-term customer relationships
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- Strong computer skills, including Microsoft Office
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- Good organisational skills with the ability to manage multiple priorities
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- A proactive approach to sales and customer engagement
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- Certificate in Parts Interpreting (desired)
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- Forklift Licence (advantageous but not essential)
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At Haynes, we keep things simple: We back the talent of our people and land the jobs that best suit their needs. Secure your future, get in touch with Haynes and cast your net wider.

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All applications will be treated with strictest confidence, and only successful candidates will be contacted for interview.

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The Haynes Group of companies is an equal opportunity employer.

📌 Parts Advisor (Mackay)
🏢 Haynes People
📍 Mackay