Job Description

Job Description

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THE ROLE Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide-ranging administrative, secretarial and support functions.

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Further, to assists with the Child Protection program and will be responsible for a range of key tasks from the preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination, and management of a range of secretarial and administrative support functions.

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Accountabilities Include

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Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence.

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Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.

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Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.

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Contribute as an effective branch member in a team workplace and assist in the provision of quality, timely and effective customer service to managers and staff within the branch.

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Suggest system and process improvements and work in collaboration to implement the agreed solutions.

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Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.

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Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

📌 Administration Officer (Child Protection) (City of Ballarat)
🏢 State Of Victoria
📍 City of Ballarat