Education and Social Participation | Dandenong, Noble Park, Springvale, Narre Warren | Casual

- Multiple Casual positions available based onsite at ourSouth-East locations; Dandenong, Noble Park, Springvale andNarre Warren
- Customer service and administration support to internalstakeholders, and current and prospective clients
- Hourly rate is $39.40 + 12% super
- Other advantages include:
- Supportive environment and caring work culture withwork/life balance
- Cultural Diversity
- Flare Employee Discounts Program
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work. We pay respect to theirelders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples’ Assembly of Victoria.

About the position

We are seeking applications for multiple EducationSupport Officer positions at our South-East locations. Ifsuccessful, you will provide effective and quality customer serviceand administration support to internal stakeholders and current andprospective clients.

To be considered for this position you will be able todemonstrate the following key selection criteria:

- Minimum of Certificate III in Business Administration orsimilar field; and/or at least 3 years' experience in anadministration role
- Ability and willingness to work across multiple sites asrequired in the North West Education Hub
- Proven experience in the provision of administrativesupport in a funded/contracted setting, including the abilityto communicate with a range of people (for example, CALDcommunities and difficult clients)




- Demonstrated knowledge of various administrative functionsin Education programs including SEE, Skills First, AMEP andACFE
- High level IT skills including use of online platforms inregistering and enrolling Education clients
- Proficient in STRATA, MS Outlook, Word, Excel, PowerPointand Teams
- Demonstrated experience and ability in using onlineplatforms to support clients and client data reporting
- Demonstrated ability to take initiative, problem solve andtake the extra mile to engage clients
- Experience working with client management systems (STRATA)and/or government reporting systems (ARMS, VET Online, SVTS,inputting and extracting data
- Possess strong organisational and time managementskills
- Exposure to financial processes, payments and/or petty cashmanagement
- Ability to work both independently and collaboratively aspart of a team in a busy environment
- Excellent spoken and written communication and presentationskills

Applications for this position will be accepted up to 6pm on Friday, 18 September 2026, however interviews andother selection processes will commence as suitable applicationsare received.

About us

AMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.

AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.

AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act. Applicants must havethe right to work in Australia. All offers of employment aresubject to a satisfactory police check and provision of a currentWorking with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.

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📌 Education Support Officer (Greater Dandenong City)
🏢 Ames Australia
📍 Greater Dandenong City