Job Description

National Manager - Medical, Energy and Mining

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Safety Direct Solutions Pty Ltd (SDS) is a nationally recognised provider of emergency response, medical and safety services. As a Registered Training Organisation (RTO #51632), our Medical Services Division employs Paramedics, Nurses and Emergency Service Officers to support clients across Australia and New Zealand, both onshore and offshore.

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Our clients rely on our people to prepare for, respond to and effectively manage emergency situations in some of the most challenging environments.

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SDS forms part of the SIS Group, alongside MSS Security, MSS-Strategic Medical & Rescue and State Medical Assistance.

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The Chance

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We are seeking an experienced and commercially driven National Manager to lead our Medical Services Division.

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This is a senior leadership role responsible for driving the strategic direction, operational performance and financial success of the division. You will lead a diverse national workforce while identifying growth opportunities, developing strong client relationships and ensuring the delivery of high-quality, compliant and commercially sustainable services.

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The successful candidate will bring a strong combination of leadership, commercial acumen and operational experience within the medical, emergency response, energy, mining or related industries.

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Key Responsibilities

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Drive national business growth by identifying new opportunities and leading the end-to-end tender and proposal process, including market research, strategy development and submission of high-quality, competitive proposals.

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Lead the operational and strategic direction of the Medical Services Division to achieve business, financial and growth objectives.

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Oversee divisional profitability, budgets, resource allocation and operational expenditure to maximise performance and deliver sustainable growth.

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Build and maintain strong client relationships, developing tailored solutions that meet client requirements and deliver exceptional service outcomes.

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Ensure services are delivered in line with contractual obligations, service level agreements,



legislative requirements and company standards.

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Lead the identification, management and mitigation of operational risks and ensure issues identified through site and operational reporting are addressed effectively.

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Review and improve operational processes, systems and technologies to increase efficiency, productivity and service delivery.

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Lead, mentor and develop a diverse national workforce, ensuring employees meet all legislative, compliance, education and professional development requirements.

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Analyse financial and operational performance data to identify opportunities for improvement and support informed business decisions.

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Oversee the division's HSEQ strategy, including the implementation and maintenance of ISO-aligned management systems and continuous improvement initiatives.

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Drive a proactive safety and environmental culture while ensuring corrective actions are implemented and compliance standards are consistently achieved.

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Foster strong collaboration across the broader business and support functions to ensure aligned and efficient service delivery.

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Uphold company values, policies and the Code of Conduct, including managing performance and disciplinary matters when required.

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About You

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You are an accomplished senior leader with a strong commercial mindset and the ability to balance strategic planning with hands‐on operational leadership.

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You will be confident leading diverse teams, managing complex client relationships and identifying opportunities to grow and strengthen a business. You understand the importance of delivering high-quality services while maintaining strong financial performance, compliance and operational excellence.

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This is an exciting opportunity to play a key role in the continued growth of SDS and the broader SIS Group.

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Relevant tertiary qualifications in Business Management, Leadership, Healthcare or a related discipline, with postgraduate qualifications highly regarded.

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A minimum of five years' senior leadership experience within the medical, emergency response, energy, mining or related industries.

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Demonstrated experience in business development, tender management and identifying new commercial opportunities.

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Strong experience negotiating and managing client contracts, service agreements and performance requirements.

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Sound understanding of critical transport, rural ambulance operations and/or medical support services within industrial environments.

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Proven experience managing budgets, profitability, resources and operational expenditure.

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Exceptional leadership and people management skills, with the ability to engage, develop and motivate a diverse workforce.

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Strong commercial and financial acumen with the ability to analyse performance and drive sustainable growth.

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Excellent communication, stakeholder management and interpersonal skills.

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Highly developed organisational, strategic thinking and problem-solving abilities.

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A strong commitment to patient care, safety, quality and operational excellence.

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Current WA C Class Driver's Licence.

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Current National Police Clearance.

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Why Join SDS?

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A senior leadership opportunity with the ability to shape and influence the future direction of a growing Medical Services Division.

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The opportunity to work across a diverse range of medical, emergency response and industrial service environments.

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A competitive salary and benefits package.

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Ongoing professional development and career progression opportunities.

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A supportive, collaborative and flexible working workplace.

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The opportunity to be part of a broader organisation experiencing significant organic and strategic growth.

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Safety Direct Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 National Manager - Medical, Energy and Mining (Perth)
🏢 Safety Direct Solutions
📍 Perth