Senior Service Desk Engineer (Level 2) - Hybrid MSP (South Australia)

Senior Service Desk Engineer (Level 2) - Hybrid MSP (South Australia)

04 Sep
|
Rgit Australia
|
South Australia

04 Sep

Rgit Australia

South Australia

Job Description

Lyra Technology Group, through Concept Data in Adelaide, seeks a Service Desk Engineer Level 2 to deliver advanced technical support for clients. You will act as escalation for Level 1, mentor junior staff, manage ticket lifecycles, and drive service improvements in a growing MSP setting.

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The role offers hybrid work with two days from home, working with senior engineers on diverse technologies and client environments.

📌 Senior Service Desk Engineer (Level 2) - Hybrid MSP (South Australia)
🏢 Rgit Australia
📍 South Australia

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