Job Description

Business Support Officer

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Are you an organised and customer-focused administration professional looking for your next opportunity?

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We are seeking a Business Support Officer to provide high-quality administrative, customer service and business support within a busy operational environment. This role will suit someone who enjoys variety, can manage competing priorities and takes pride in delivering accurate and timely support.

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The Opportunity

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As a Business Support Officer, you will play a key role in supporting the day-to-day operations of a busy team. You will work closely with internal stakeholders, customers and suppliers to ensure enquiries, requests, records and administrative processes are managed efficiently and professionally.

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Your responsibilities will include:

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- Providing high-quality administrative and business support to the wider team.
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- Logging, monitoring and updating customer requests and enquiries through relevant systems.
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- Responding to internal and external enquiries in a professional, accurate and timely manner.
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- Maintaining accurate records, registers, databases, procedures and supporting documentation.
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- Assisting with reporting, data entry and the preparation of business and communication materials.
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- Coordinating and supporting staff training requirements, personnel records and registers.
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- Supporting procurement activities, including the purchase of goods and services in line with organisational policies and procedures.
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- Liaising with internal teams, customers, suppliers and other stakeholders to follow up requests and resolve issues.
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- Assisting with project,



research and other business improvement activities as required.Providing general administrative support across a fast-paced operational environment.
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About You

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To be successful in this role, you will ideally have:

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- Previous experience in a business support, administration or customer service role, ideally within a professional, government or large organisational environment.
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- Strong administrative and organisational skills, with the ability to manage multiple priorities and meet deadlines.
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- Excellent written and verbal communication skills.
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- Strong customer service skills and the ability to communicate professionally with a wide range of stakeholders.
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- Experience maintaining accurate records, databases and administrative systems.
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- Confidence using Microsoft Office and other business systems and applications.
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- The ability to work independently while also collaborating effectively within a team setting.
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- Strong attention to detail and a proactive approach to problem-solving.
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- A current driver's licence may be required for the role.
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This is an excellent opportunity for a capable administration professional to join a supportive team and contribute to the productive delivery of essential services and operations.

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Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 Business Support Officer (Queensland)
🏢 Paxus - Technology + Digital Talent
📍 Queensland