Job Description

This is a full-time management position for a practical and commercially minded hospitality professional. You will organise and control the venue, guide front and back-of-house employees, manage costs and stock, and work closely with the directors to improve operational performance.

n

Key responsibilities

n

Plan, organise and control daily cafe and restaurant operations to deliver productive service and a consistently positive guest experience.

n

Select, roster, train, supervise and develop front and back-of-house employees, including performance feedback and workplace induction.

n

Plan menus and service initiatives in consultation with chefs and directors, considering customer demand, quality, pricing and operational requirements.

n

Manage labour allocation, purchasing, stock levels and supplier relationships in line with approved budgets.

n

Maintain accurate records of stock, costs, sales and financial transactions, and report on key operational performance indicators.

n

Monitor labour, food and operating costs and implement practical measures to improve productivity, profitability and waste control.

n

Maintain high standards of food and beverage presentation, dining‐area appearance, cleanliness and customer service.

n

Ensure compliance with food safety, responsible service of alcohol, work health and safety and other applicable legal and company requirements.

n

Plan and coordinate private functions, group bookings and special events, including menus, staffing,



suppliers and client requirements.

n

Respond to customer feedback and complaints promptly and use the findings to improve service delivery.

n

About you

n

A relevant AQF Diploma or higher qualification and relevant hospitality management experience, or at least three years of relevant experience where experience is relied on instead of a formal qualification.

n

Demonstrated experience managing the operations of a busy cafe, restaurant or comparable dining venue.

n

Strong staff leadership, rostering, training and performance‐management capability.

n

Practical knowledge of stock control, purchasing, labour costs, food costs, budgets and operational reporting.

n

Sound knowledge of food safety, responsible service of alcohol and work health and safety requirements.

n

Excellent customer service, communication, organisation and problem‐solving skills.

n

The ability to work under pressure, make sound decisions and remain involved in daily operations without losing management oversight.

n

Current RSA and Responsible Person approval, or the ability to obtain the approvals required for the role.

n

Strong coffee knowledge and practical barista experience, including espresso preparation, milk texturing and latte art.

n

Basic wine knowledge, including familiarity with common wine varieties and appropriate service.

n

About us

n

L'Americano Espresso Bar is an Italian‐inspired hospitality venue located within Coco Republic at Burnside Village.

📌 Cafe Manager (South Australia)
🏢 PRRS BURNSIDE
📍 South Australia