APAC SaaS Support Specialist - Tech Troubleshooter (New South Wales)

APAC SaaS Support Specialist - Tech Troubleshooter (New South Wales)

04 Sep
|
Jobtailor
|
New South Wales

04 Sep

Jobtailor

New South Wales

Job Description

Clio is seeking a customer success qualified in Australia to handle a high volume of inbound inquiries via phone, chat, and email. You will become an expert in Clio's features and opportunities, troubleshoot issues, and coordinate resolutions with Product and Customer Success teams.

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You will guide customers to self-serve options and identify needs-based solutions, while coaching others in group trainings.

📌 APAC SaaS Support Specialist - Tech Troubleshooter (New South Wales)
🏢 Jobtailor
📍 New South Wales

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