Sharp & Carter Business Support in Melbourne is seeking an experienced Customer Service Team Leader to coach and develop a high-performing team, taking ownership of day-to-day performance and capability while balancing people leadership with operational delivery.
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You will set explicit expectations, drive KPI results, manage escalations and work closely with Sales, Supply Chain, Logistics, Finance and Operations to deliver consistent, customer-focused outcomes.
📌 Customer Service Team Lead: Coach, Optimize & Deliver (Victoria)
🏢 Sharp & Carter Business Support
📍 Victoria
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