Onboard Customer Service Operations Lead (Queensland)

Onboard Customer Service Operations Lead (Queensland)

04 Sep
|
Queensland Rail
|
Queensland

04 Sep

Queensland Rail

Queensland

Queensland Rail in Brisbane is seeking an experienced Manager - Operational Services (Onboard Customer Service) to lead a team of eight, develop and implement rostering, training, audits and system improvements to lift customer service across long-distance travel. This temporary full-time role (until October 2027) is based at Roma Street, with flexibility to base at other depots.

You will partner with stakeholders to drive hospitality standards and continuous improvement while delivering robust

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📌 Onboard Customer Service Operations Lead (Queensland)
🏢 Queensland Rail
📍 Queensland

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