Job Description

Are you an experienced network leader ready to shape enterprise-level infrastructure? Do you have experience with and can talk-the-talk of other aspects of infrastructure (such as Active Directory, Windows/Linux servers, public cloud, IAM, or others)? Do you have a robust security mindset? As our Network Engineering Manager, you will lead the end-to-end operation, security, and strategy of our voice and data communications networks. Join Equifax ANZ to ensure operational excellence, manage strategic vendor partnerships, and drive cutting-edge infrastructure and AI initiatives that power our business forward.

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What you'll do

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- Lead a voice and data network team, with responsibilities over network provisioning, compliance, vulnerability remediation, operational optimization, availability, capacity planning, and performance testing.
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- Undertake long-term policy and strategy planning on standards and service levels for communications networks.
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- Championing a regional network budget.
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- Liaise between the local business leadership, local network team, global network teams, Security teams, and more to ensure organisational expectations are met.
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- Oversee the maintenance, administration, and troubleshooting of networking infrastructure.
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- Plan, schedule, and implement hardware and software upgrades to agreed standards and within deadlines.
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- Ensure all areas of responsibility comply with security protocols and other company policies.
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- Maintain communications infrastructure availability in accordance with service level agreements (SLAs).
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- Handle day-to-day operational support and incident management of customer problems and requests.
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- Communicate all system issues effectively to the IT Infrastructure Manager.
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- Participate in an agreed after-hours support capability to facilitate the delivery of 24/7 production services.
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- Drive operational excellence and optimization through automation, AI, and standardization.
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What experience you need

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- 4+ years of proven experience managing a highly productive network or infrastructure team.
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- 10+ years of proven experience in the management of voice and data networks, including provisioning and capacity planning.
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- Demonstrated experience in planning, scheduling, and implementing network hardware and software upgrades.
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- Proven track record in managing relationships with external suppliers and internal stakeholders.
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- Hands-on background in incident management and troubleshooting complex network and other infrastructure issues.
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- Direct experience ensuring network compliance with strict security policies and service level agreements (SLAs).
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- Experience developing long-term policies and strategies for enterprise network standards.
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- Ability to participate in an agreed after-hours support roster for 24/7 production services.
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What could set you apart

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- Cloud Certification (e.g., AWS, Azure, GCP).
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- Demonstrated practical skills in Change Management and Process Improvement.
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- Proven negotiation and influence skills regarding vendor and supplier management.
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- A willingness to drive AI usage to transform operational processes and team productivity.
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- Operational experience in tangential parts of infrastructure (servers, Active Directory, public cloud, virtualization technologies, etc).
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- Experience managing both local (in-country) and remote employees in a different country.
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Primary Location:

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AUS-Sydney-Blue-Street

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AUS-Melbourne

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Function:

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Function - Tech Engineering and Service Ops

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Schedule:

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Full time

📌 Network Engineering Manager (New South Wales)
🏢 Equifax
📍 New South Wales