This Full time on site position offers great opportunities for career growth.

Job description Agency Department of Health Work unit Transport Logistics Coordination Job title Travel Compliance Officer Designation Administrative Officer 4 Job type Full Time Duration Ongoing Salary $79,664 - $90,824 Location Darwin Position number 492 RTF Closing 27/09/2026

Contact officer Victoria Adegoke on or

About the agency

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. Aboriginal applicants will be granted priority consideration for this vacancy.

Primary objective

Deliver a responsive, quality, cost-effective travel service to NT Health, with a key focus on ensuring compliance with NT Government and NT Health official travel policies, guidelines and processes.

Key duties and responsibilities

- 1. Act as the first point of contact, providing clear advice to travellers and managers on matters relating to policy, procedure and legislation relevant to government travel.
- 2. Process travel requisitions and undertake compliance checks against NT Government and NT Health official travel requirements.
- 3. Reconcile and process travel-related accounts and corporate credit card transactions, ensuring appropriate approvals and supporting documentation are in place.
- 4.



Identify and resolve travel non-compliance in a tactful and professional manner, providing advice to travellers and managers where required.
- 5. Act as administrator for the agency travel system, providing staff support and training. Co-ordinate official travel through the Northern Territory Government corporate travel provider and other approved vendors, including creating and maintaining traveller profiles.
- 6. Provide advice to the Travel Manager and relevant stakeholders on travel service delivery, coordination and continuous improvement, including the identification of risks, issues and solutions.
- 7. Develop and maintain solid customer relationships with internal and external stakeholders through timely liaison, negotiation and problem- solving.
- 8. Maintain effective reporting systems and provide accurate reports, submissions and briefings relating to areas of responsibility.
- 9. Follow service quality standards and work health and safety policies and procedures to ensure high-quality, safe services and workplaces.

Selection criteria Essential

- 1. Sound knowledge of policies and guidelines relating to NTG official travel, or the demonstrated ability to quickly learn and translate relevant policies into practice.
- 2. Well-developed office administration skills and processes,



including high-level numeracy and literacy skills, attention to detail, and the ability to undertake compliance activities and audits.
- 3. Sound analytical, logical and problem-solving skills, with the proven ability to analyse information, provide accurate advice and make evidence- based recommendations.
- 4. High-level communication, mediation and negotiation skills, with the ability to work and interact respectfully with people from diverse backgrounds.
- 5. Demonstrated ability to use corporate systems and databases to maintain accurate records, undertake analysis and produce reports.
- 6. Well-developed interpersonal and client service skills, with a proven commitment to meeting client expectations and requirements.
- 7. Proven ability to work collaboratively and effectively in a team, contributing to team objectives and making effective use of own and others’ capabilities.
- 8. Demonstrated ability to work with initiative, sound judgement and autonomy, while maintaining a high level of motivation.
- 9. High-level computer literacy, including proficiency in Microsoft Office applications.

Further information

Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or body substances), check with contact person for requirements.

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📌 Travel Compliance Officer at NT Health (Darwin)
🏢 NT Health
📍 Darwin